Welcome to ZaoHub
Information for Buyers
What is ZaoHub?
ZaoHub is Kenya's premier agricultural marketplace connecting buyers directly with farmers across all 47 counties. We provide transparent pricing, secure transactions, and direct access to fresh produce from verified farmers.
Our platform enables buyers to purchase agricultural produce at wholesale prices, track orders in real-time, and benefit from exclusive buyer advantages including faster checkout and bulk purchase discounts.
Co-operative Bank Account (Optional)
While not required, having a Co-operative Bank account offers significant benefits:
- Faster checkout and payment processing for produce purchases
- Streamlined payment experience with direct bank integration
- Better transaction tracking and purchase history management
- Easier management of recurring orders and subscriptions
- Access to exclusive buyer benefits and potential bulk purchase discounts
- Seamless integration with ZaoHub's payment system
You can purchase produce using any payment method, but Co-operative Bank account holders enjoy enhanced features and faster processing.
How It Works
Create Your Account
Register with your details. Optionally provide Co-operative Bank account information for enhanced features.
Browse & Purchase
Browse listings from verified farmers. See transparent pricing, quantities, and delivery options. Make purchases directly.
Secure Payment
Payments are processed securely through Co-operative Bank's escrow system. Your payment is held safely until delivery confirmation.
Receive Produce
Track your order in real-time. Once delivery is confirmed, payment is released to the farmer. You receive fresh produce directly from the farm.
What to Expect During Registration
The registration process is straightforward:
- Account Information: Your name, email, phone, and address
- Co-operative Bank Account (Optional): If you choose to open one, you'll provide KYC documents
- Business Details: Your business type and purchase intentions
- Password: Secure password for your account
If you opt for a Co-operative Bank account, you'll complete bank-level KYC verification. Otherwise, registration is quick and simple.
Benefits for Buyers
Transparent Pricing
See real-time market prices and compare offers from multiple farmers.
Direct from Farm
Purchase fresh produce directly from verified farmers across Kenya.
Secure Transactions
All payments are protected through Co-operative Bank's escrow system.
Bulk Discounts
Access tiered pricing for larger quantities and recurring orders.
Real-time Tracking
Monitor your orders from purchase to delivery with live updates.
Exclusive Benefits
Co-operative Bank account holders get priority support and faster processing.
Pricing & Fees
All prices shown include VAT (16% for digital agricultural services in Kenya). The total amount you pay includes:
- Product price at wholesale rates
- 16% VAT as required by Kenyan law
- Delivery costs (if applicable)
Co-operative Bank account holders may qualify for bulk purchase discounts and faster checkout processing.
Important Notes
- Co-operative Bank account is optional but recommended for enhanced features
- All transactions are secured through bank-level escrow protection
- Payments are held until delivery confirmation for your protection
- VAT (16%) is included in all purchase prices
- You can track orders in real-time through your dashboard
- Bulk purchases may qualify for additional discounts